A recent study reveals that European governments, particularly France, Germany, and the UK, lag in AI adoption for public services compared to global counterparts.
▪️ The Public Sector AI Adoption Index 2026, based on a survey of 3,335 public servants across 10 countries, indicates a risk-averse approach in Europe, hindering practical AI tool implementation.
▪️ While 74% of public servants globally use AI, and 80% feel empowered by it, only 18% believe their governments utilize it effectively.
▪️ France ranked last, with 74% of its public servants seeing no AI relevance to their work.
▪️ Singapore, Saudi Arabia, and India lead in AI adoption, combining leadership support with everyday AI use.
